Shopify ERP Integration in Australia: NetSuite, Business Central, Acumatica and Pronto

Every ERP on an Australian mid-market shortlist can talk to Shopify. NetSuite, Microsoft Dynamics 365 Business Central, Acumatica (including MYOB Acumatica) and Pronto Xi each have a connector, and each ERP vendor builds one itself. So the useful questions are narrower: who builds and supports the connector, what it moves in which direction, and what it leaves for a person to fix.

Here is what each vendor’s own documentation says, and where Shopify ERP integrations tend to break. Prices were checked on 3 October 2026 on the vendors’ own pages. App Store prices are billed in US dollars.

If Shopify only needs to talk to MYOB Business or Xero, you want an accounting sync, not an ERP integration: see connecting Shopify to MYOB or Xero. For what drives the price of an ERP project, see what ERP integration actually costs.

What usually syncs, and which way

The connectors differ in detail but agree on the shape. The ERP is the source of truth for what you sell and what it costs. Shopify is the source of truth for what customers ordered and paid.

• Products: ERP to Shopify. Some connectors can also go the other way.
• Stock: ERP to Shopify, per location.
• Prices: ERP to Shopify, including B2B catalogue prices where supported.
• Orders: Shopify to ERP, as sales orders, cash sales or invoices.
• Customers and B2B companies: Shopify to ERP, sometimes both ways.
• Fulfilment and tracking: ERP to Shopify, once the warehouse ships.
• Payments and refunds: Shopify to ERP.

Acumatica’s documentation shows this most plainly. Product availability, shipments and price lists are fixed as exports to Shopify. Sales orders, payments and refunds are fixed as imports into Acumatica. Customers and items can be set either way.

NetSuite: Oracle’s connector, Celigo or a third-party app

Searches for a Shopify NetSuite integration usually end at one of two products.

NetSuite Connector, formerly FarApp, is Oracle’s own, installed as a SuiteApp. Its Shopify App Store listing, published by Oracle NetSuite, says it syncs product, pricing, inventory, sales order and fulfilment data with Shopify B2C and B2B storefronts and Shopify POS. The B2C Standard plan is US$199.92 a month, with a real-time option for order sync and for price and quantity sync. The B2B plan, at US$916.58 a month, adds invoice posting, payment handling and B2B order and customer sync. Oracle notes that turning on real-time order sync may increase your subscription.

Celigo’s Shopify-NetSuite integration app is installed from the marketplace in Celigo’s integrator.io platform, with Celigo bundles added to NetSuite. Celigo lists flows that import orders, customers and transactions into NetSuite, export items, inventory, fulfilments and billing to Shopify, and sync cancellations and refunds both ways. Celigo does not list a price for it.

Smaller third-party apps on the Shopify App Store also connect NetSuite. Check who supports them, and how, before you put orders through one.

Business Central: Microsoft’s own connector

Microsoft builds the Shopify Connector for Dynamics 365 Business Central, and it is preinstalled for all new sign-ups and trials. The matching Business Central app on the Shopify App Store, published by Microsoft, is free to install. You still pay for Business Central. Australia is one of the countries where Microsoft provides the Business Central localisation itself.

Microsoft lists support for more than one Shopify shop, two-way sync of items and of customers and B2B companies, inventory across several locations, and order import from the online store, Shopify POS and B2B. Fulfilment goes back to Shopify, and Shopify Payments payouts come into Business Central. Syncs run on Business Central’s job queue, and Microsoft suggests running inventory every 15 to 30 minutes.

One detail matters for wholesale: Microsoft’s documentation says its B2B catalogue price sync requires Shopify Plus. Test it on your own plan before you rely on it.

Acumatica and MYOB Acumatica

Acumatica builds its own Shopify connector. You switch it on with the Retail Commerce and Shopify Connector features, and your licence limits how many Shopify stores you can connect. Its Shopify App Store listing, published by Acumatica, is free to install, with pricing on request from Acumatica. Records sync on a schedule or, where supported, in real time.

MYOB Acumatica, formerly MYOB Advanced, is MYOB’s localised edition of Acumatica for Australia and New Zealand. MYOB’s app marketplace lists Shopify for MYOB Acumatica and asks existing customers to contact its enterprise team to connect it. The same marketplace lists third-party options, including CyberWorkshop’s integration, which supports customer-specific pricing, and Celigo’s integration platform.

Pronto Xi: Pronto Xi Sync

Pronto Xi Sync for Shopify is built by Pronto Woven, the digital consultancy division of Pronto Software. Pronto Woven says product, price and inventory information updates into Shopify, orders and shipping details go to Pronto Xi, and fulfilment details come back to Shopify. It describes the service as fully managed.

On the Shopify App Store, Pronto Xi Sync starts at US$399 a month with 50 orders included and US$1.99 for each extra order, plus a US$999 installation charge. Higher tiers include more orders, and the Enterprise tier includes 10 stores.

Shopify’s Global ERP Program collection on the App Store lists five ERP apps, including NetSuite, Business Central and Acumatica. Pronto is not one of them.

Shopify B2B with an ERP

Wholesale is where an ERP integration earns its keep, and Shopify changed the ground rules this year. Since 2 April 2026, company profiles, payment terms, volume pricing and up to three B2B catalogues are available on every plan from Basic up. Shopify Plus adds unlimited catalogues, company-specific catalogues, and deposits and partial payments.

That split matters if your ERP holds customer-specific pricing:

• A few price levels: three catalogues on Basic, Grow or Advanced may be enough, each mapped to an ERP price level.
• A price list per customer: you need company-specific catalogues, which means Plus.
• Check the connector as well as the plan. NetSuite Connector’s B2B catalogue sync assigns catalogues at company level, across all of a company’s locations, and company-specific catalogues are a Plus feature. Microsoft lists its B2B catalogue price sync as a Plus feature. Acumatica can push ERP credit terms over the payment terms on Shopify company locations.

Our B2B ecommerce page covers the wider build.

Where Shopify ERP integrations break

Connectors handle the happy path. These are the places we look first.

Stock timing. On a scheduled sync, Shopify can sell stock the warehouse has already allocated. Business Central sends calculated availability rather than on-hand counts, using either projected available balance or free, unreserved inventory, and the first changes as orders fall due. Decide which number Shopify should show, and how old it may be.

Price lists. Business Central works out the Shopify price for a quantity of one, so quantity-based prices and discounts do not export. If wholesale pricing used to run on Shopify Scripts, note that Scripts stopped running on 30 June 2026.

Tax and GST. Australian stores usually show prices including GST, and Microsoft’s guide lists Australia among the countries where that Shopify setting is typically on. The ERP then has to agree with what Shopify charged. Business Central recalculates tax when it turns an imported order into a sales document, so its GST setup must match Shopify’s. Acumatica assigns a default tax zone to imported orders unless you map another. GST-free lines are where mismatches usually start.

Returns and refunds. Business Central can import refunds only, or create credit memos automatically, but only after the original order has become a sales document. Edits to an order after that are flagged, not synced. Agree who owns a refund before go-live.

Kits and bundles. Microsoft notes that Shopify’s Bundles app works out bundle stock from its components and blocks inventory updates through the API, and suggests mapping bundle products to non-inventory items in Business Central. Expect similar mapping work in any ERP that models kits differently from Shopify.

When a connector is enough, and when to build

A vendor connector is enough when your processes look like its defaults: a few stores, standard price levels, orders landing as sales orders, fulfilment from the ERP. Most merchants should start there, because the vendor keeps it working as both platforms change.

A custom Shopify app or middleware earns its cost when:

• Pricing logic lives in the ERP and does not fit catalogues, or needs Shopify Functions. Custom apps are created in the Dev Dashboard, and custom apps containing Functions run only on Plus.
• Orders need data the connector drops, such as a field your warehouse or 3PL depends on.
• The connector’s per-order or plan pricing costs more each year than owning a small integration.
• Several systems need the same order, and one integration layer is cleaner than three connectors.

Treat a custom integration as software you own, because Shopify and the ERP will both change underneath it.

What we would do

Start with the ERP vendor’s connector. Run a sample week of real orders through a test store, including a B2B order, a refund and a bundle, and list what someone still fixes by hand. That list is the scope for anything custom.

Our Shopify-certified developers can run that review with you, set up the connector, or build what it cannot do. More on our Shopify development work.

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Sources: Oracle NetSuite’s NetSuite ERP Connector on the Shopify App Store, NetSuite Connector, real-time order sync for Shopify and Shopify B2B in NetSuite Connector; Celigo’s Shopify-NetSuite integration app and installation guide; Microsoft Learn on the Shopify Connector, getting started, prices, inventory, orders, refunds and taxes and country availability, and the Dynamics 365 Business Central app; Acumatica’s Shopify Stores help and Acumatica Cloud ERP app; MYOB’s Shopify for MYOB Acumatica, CyberWorkshop and Celigo listings, and MYOB Advanced Business is now MYOB Acumatica; Pronto Software’s Pronto Xi Sync, Pronto Woven’s Pronto Xi Sync for Shopify and its Shopify App Store listing; and Shopify’s Global ERP Program, B2B features by plan, B2B for all plans, custom apps, Shopify Functions and Shopify Scripts deprecation.