Services

E-commerce

We help retailers modernise the systems behind online trade, store fulfilment, integrations, performance and customer experience. Our focus is to bring measurable value quickly: reducing cost, improving reliability, unlocking operational efficiency and creating a commerce foundation your business can confidently grow on.

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Platform coverage

We work deep on the platforms that power Australian retail, not wide across everything.

Adobe Commerce (Magento)

Our certified Adobe Commerce team supports, develops and optimises stores at enterprise scale. We handle version upgrades, performance tuning, security patching and day-to-day development. If you are running multiple instances, we can consolidate them into a single multi-site setup and cut your licensing and maintenance costs significantly. We also advise on the path forward: stay and upgrade, move to Adobe Commerce as a Cloud Service, or replatform entirely.

Certified developers and solution specialists
Version upgrades and security patching
Multi-site consolidation and licensing cost reduction
Performance optimisation and hosting strategy
Ongoing support retainers, business hours or 24/7 critical coverage

Shopify & Shopify Plus

We migrate complex retailers onto Shopify, including B2B, quoting, freight and ERP integration. Our migrations preserve SEO, data history and integrations while cutting total cost of ownership.

Adobe Commerce to Shopify migrations
Shopify Plus and Shopify B2B builds
ERP, freight and payment integrations
Headless Shopify storefronts

BigCommerce

Full builds, migrations and integrations for retailers who want an open SaaS platform with strong API coverage.

Headless & React

One codebase. Web and mobile together.

Our front-end team specialises in headless commerce built in React. Instead of building your website and mobile app as separate projects that drift apart, we build them on a shared front-end architecture. Update your storefront once and it flows through to the app. The result: faster pages, better conversion, and half the ongoing maintenance cost.

React and Next.js storefronts
Shared architecture across web and mobile app
Sub-second page loads and Core Web Vitals compliance
Works with Adobe Commerce, Shopify and BigCommerce back-ends

Fulfilment systems

Fulfilment systems that keep stores moving

Commerce does not end at checkout. We design and build fulfilment systems for retail operations: click and collect, ship from store, split shipments, franchise-level stock visibility and warehouse workflows. We integrate fulfilment with your commerce platform, ERP and stores so the customer promise made online is kept in the real world.

Click and collect and ship-from-store workflows
Franchise and multi-store stock visibility
ERP and warehouse integrations
Custom fulfilment dashboards and reporting

Support offering

Support that scales with you

Whether you need a safe pair of hands for day-to-day tickets or a full delivery team for a replatform, we structure engagements around what you actually need. Retainers, time and materials, or fixed-price projects. Business hours support as standard, with 24/7 coverage available for critical issues.

Not sure if you are on the right platform, or paying the right price for it?

We give straight answers. Book a no-obligation platform strategy conversation and we will tell you what we would do in your position, even if the answer is "stay where you are."

Talk to us

Our approach

We work deep on the platforms that power Australian retail — Adobe Commerce, Shopify and BigCommerce — rather than wide across everything. Our focus is measurable value quickly: reducing platform cost, improving reliability and building a commerce foundation your business can grow on, whether that means staying and upgrading or replatforming entirely.

What we solve

Licensing and maintenance costs creeping up across multiple store instances
Outdated platform versions carrying security and performance risk
Websites and mobile apps built separately that drift apart and double maintenance cost
Online orders promised at checkout that fulfilment and stores struggle to keep

What’s included

Adobe Commerce (Magento) development, upgrades, patching and multi-site consolidation
Shopify and Shopify Plus builds, B2B setups and migrations from Adobe Commerce and WooCommerce
WooCommerce stores on custom WordPress — builds, rescues, performance work and migrations either way
Migration and replatforming between platforms, planned around URLs, data and integrations rather than the storefront alone
Magento to Shopify migration specifically — extension parity, attribute mapping and the redirect map that protects your rankings
BigCommerce builds, migrations and integrations
Headless React and Next.js storefronts sharing one codebase across web and app
Fulfilment systems: click and collect, ship from store, franchise stock visibility
ERP, freight and payment integrations
Loyalty in their pocket: Shakewell Wallet, our own platform for Apple Wallet and Google Wallet loyalty cards, memberships and coupons that plug into your store
Support retainers, business hours or 24/7 critical coverage

2018: building since
70+: designers, engineers and product people
5: regionsAustralia, Europe, the Philippines, the Middle East and the USA
6,500+: commits across six repositoriesthe three SES aviation platforms we build and still run

Common questions

Which e-commerce platform should we use?

It depends on who maintains it and how unusual your trading rules are. Shopify if you would rather not think about hosting and upgrades. WooCommerce to own the store outright and run content and commerce from one WordPress install. Adobe Commerce when catalogue rules, B2B pricing or ERP integration would fight a hosted platform.

Can you migrate our existing store?

Yes, in any direction. The work that decides the outcome is data mapping and preserving URLs so you keep the rankings you already earned — see e-commerce migration for how we plan it.

Do you handle GST, shipping and Australian payments?

Yes — GST display and reporting, Australian carriers and live rate logic, local gateways, and multi-currency where you sell offshore. We have built commerce for Australian retail and duty-free operations, where tax and pricing rules are genuinely non-trivial.

Can you integrate our ERP or inventory system?

Yes, and it is usually the real timeline driver rather than the storefront. ERP, POS, inventory, freight and fulfilment integrations are projects inside the project — we scope them explicitly rather than leaving them as an assumption.

Do you work with retailers outside Sydney?

Our head office is in Sydney and we work with clients across Australia — Melbourne, Brisbane, Perth, Adelaide and regional NSW included. Delivery has been remote-first for years, so a project runs the same way whether you are ten minutes away or in another state: scheduled calls, a shared board you can see at any time, and one named point of contact. We are happy to meet in person in Sydney.

Engagement models

How we work

Four straightforward ways to engage us. Pick the one that fits, or mix them as your needs change.

Staff Augmentation

Add experienced Shakewell developers, designers or specialists directly to your own team. Engagements typically run three to twelve months, but can be as short or long as you need — you get the skills without the commitment and cost of hiring full-time.

About staff augmentation

Fixed-Scope Projects

Have a defined outcome in mind? We scope it, price it and deliver it as a project — a clear timeline, agreed milestones and a single point of accountability from kickoff to handover.

Embedded Delivery Teams

For larger or longer-running work, a cross-functional Shakewell team — development, design and delivery management — plugs in as your delivery arm, working to your priorities and your reporting cadence.

Support & Maintenance

Already live? We keep websites, stores and apps secure, updated and performing through ongoing retainers — business-hours support as standard, with 24/7 coverage available for critical issues.

About support & maintenance

Trusted by

“We partnered with Shakewell in 2024 to help improve and maintain our website technology. The team are friendly, diligent and routinely demonstrate a breadth of technical understanding that is hard to find. Their support has put us in a much stronger position to scale and enhance our web presence.”

Aidan Arentz

Digital Product Owner of Merivale

“Hannah and the team have been instrumental in building a strong inbound lead model, nurturing potential clients with timely email communications, and supporting our sales team. This helped us secure over 300 new members—all before opening our doors!
Each social media post has been impactful, and the ads capture the brand’s tone perfectly. I highly recommend Shakewell for high-performance digital marketing focused on brand positioning and strategic growth.”

Briony Fischer

Club Manager, B3 by Social Remedy

Start a conversation

Tell us what you want to build, fix or scale — we’ll come back with a clear way forward.