Services
E-commerce
We help retailers modernise the systems behind online trade, store fulfilment, integrations, performance and customer experience. Our focus is to bring measurable value quickly: reducing cost, improving reliability, unlocking operational efficiency and creating a commerce foundation your business can confidently grow on.
Platform coverage
We work deep on the platforms that power Australian retail, not wide across everything.
Adobe Commerce (Magento)
Our certified Adobe Commerce team supports, develops and optimises stores at enterprise scale. We handle version upgrades, performance tuning, security patching and day-to-day development. If you are running multiple instances, we can consolidate them into a single multi-site setup and cut your licensing and maintenance costs significantly. We also advise on the path forward: stay and upgrade, move to Adobe Commerce as a Cloud Service, or replatform entirely.
- Certified developers and solution specialists
- Version upgrades and security patching
- Multi-site consolidation and licensing cost reduction
- Performance optimisation and hosting strategy
- Ongoing support retainers, business hours or 24/7 critical coverage
Shopify & Shopify Plus
We migrate complex retailers onto Shopify, including B2B, quoting, freight and ERP integration. Our migrations preserve SEO, data history and integrations while cutting total cost of ownership.
- Adobe Commerce to Shopify migrations
- Shopify Plus and Shopify B2B builds
- ERP, freight and payment integrations
- Headless Shopify storefronts
Headless & React
One codebase. Web and mobile together.
Our front-end team specialises in headless commerce built in React. Instead of building your website and mobile app as separate projects that drift apart, we build them on a shared front-end architecture. Update your storefront once and it flows through to the app. The result: faster pages, better conversion, and half the ongoing maintenance cost.
- React and Next.js storefronts
- Shared architecture across web and mobile app
- Sub-second page loads and Core Web Vitals compliance
- Works with Adobe Commerce and Shopify back-ends
Fulfilment systems
Fulfilment systems that keep stores moving
Commerce does not end at checkout. We design and build fulfilment systems for retail operations: click and collect, ship from store, split shipments, franchise-level stock visibility and warehouse workflows. We integrate fulfilment with your commerce platform, ERP and stores so the customer promise made online is kept in the real world.
- Click and collect and ship-from-store workflows
- Franchise and multi-store stock visibility
- ERP and warehouse integrations
- Custom fulfilment dashboards and reporting
Support offering
Support that scales with you
Whether you need a safe pair of hands for day-to-day tickets or a full delivery team for a replatform, we structure engagements around what you actually need. Retainers, time and materials, or fixed-price projects. Business hours support as standard, with 24/7 coverage available for critical issues.
Not sure if you are on the right platform, or paying the right price for it?
We give straight answers. Book a no-obligation platform strategy conversation and we will tell you what we would do in your position, even if the answer is "stay where you are."
Our approach
We work deep on the platforms that power Australian retail — Adobe Commerce and Shopify — rather than wide across everything. Our focus is measurable value quickly: reducing platform cost, improving reliability and building a commerce foundation your business can grow on, whether that means staying and upgrading or replatforming entirely.
What we solve
- Licensing and maintenance costs creeping up across multiple store instances
- Outdated platform versions carrying security and performance risk
- Websites and mobile apps built separately that drift apart and double maintenance cost
- Online orders promised at checkout that fulfilment and stores struggle to keep
What’s included
- Adobe Commerce (Magento) development, upgrades, patching and multi-site consolidation
- Shopify and Shopify Plus builds, B2B setups and migrations from Adobe Commerce and WooCommerce
- WooCommerce stores on custom WordPress — builds, rescues, performance work and migrations either way
- Migration and replatforming between platforms, planned around URLs, data and integrations rather than the storefront alone
- Magento to Shopify migration specifically — extension parity, attribute mapping and the redirect map that protects your rankings
- Headless React and Next.js storefronts sharing one codebase across web and app
- Fulfilment systems: click and collect, ship from store, franchise stock visibility
- ERP, freight and payment integrations
- Loyalty in their pocket: Shakewell Wallet, our own platform for Apple Wallet and Google Wallet loyalty cards, memberships and coupons that plug into your store
- Support retainers, business hours or 24/7 critical coverage
- 2018
- building since
- 70+
- designers, engineers and product people
- 5
- regionsAustralia, Europe, the Philippines, the Middle East and the USA
- 6,500+
- commits across six repositoriesthe three SES aviation platforms we build and still run
Commerce work we do
Magento & Adobe Commerce
Builds, replatforms, upgrades and performance rescue — including SAP integration.
Magento upgrades
Version upgrades and extension audits — and when the platform is not what needs the money.
Shopify & Shopify Plus
Storefronts, theme builds, app integration and headless front ends.
Shopify Plus
Checkout extensibility, B2B and D2C together, multi-storefront — and when the tier is not worth it.
Headless commerce
Decoupled storefronts on Shopify and Adobe Commerce — and when a themed build is the better call.
Migration & replatforming
Moving between platforms without losing data, rankings or trading days.
Magento to Shopify
The specific route, and an honest view of when not to take it.
WooCommerce
WordPress commerce where the catalogue and the content live together.
E-commerce & retail
The sector view — what retail platforms are actually asked to do, and where they break.
B2B & wholesale commerce
Company accounts, contract pricing, quotes, credit terms and ERP-held price logic for trade suppliers.
Adelaide commerce
Adobe Commerce for South Australian retailers — including the duty free store trading at Adelaide Airport.
New Zealand commerce
GST, rural freight and trans-Tasman selling — and the duty free stores running across airports in both countries.
More on commerce
Two Thirds of Australian Retail's Page Weight Isn't Theirs
We measured 21 of Australia's largest online retailers. None scored above 44. The median site ships 7MB, and 62% of it is third-party code the retailer didn't write.
What Does a Shopify Plus Build Cost in Australia?
What Shopify Plus actually costs Australian retailers — the platform fee, the transaction economics nobody models, and what drives a build quote up or down.
ERP Integration for E-commerce: What It Actually Costs
Why ERP integration is the line item that blows e-commerce budgets, the four questions that decide the price, and how to tell real-time requirements from imagined ones.
Adobe Commerce vs Shopify Plus for Australian Retailers
Where Adobe Commerce genuinely beats Shopify Plus, where it does not, and the three questions that actually decide it — from a team that builds on both.
Adobe Has Patched StyleSmuggler. Patching Is Not the Whole Job.
Adobe has released APSB26-146 for CVE-2026-75650. Apply it now — but a patch does not clean a store that was already compromised. What to preserve before you patch, what to check after, and the disclosure clock most coverage skips.
Selling Into Australia and New Zealand From One Store
Whether to run one store or two across the Tasman, what actually differs between AU and NZ commerce — GST, freight, currency — and the duplication that costs more than it solves.
Common questions
Which e-commerce platform should we use?
It depends on who maintains it and how unusual your trading rules are. Shopify if you would rather not think about hosting and upgrades. WooCommerce to own the store outright and run content and commerce from one WordPress install. Adobe Commerce when catalogue rules, B2B pricing or ERP integration would fight a hosted platform.
Can you migrate our existing store?
Yes, in any direction. The work that decides the outcome is data mapping and preserving URLs so you keep the rankings you already earned — see e-commerce migration for how we plan it.
Do you handle GST, shipping and Australian payments?
Yes — GST display and reporting, Australian carriers and live rate logic, local gateways, and multi-currency where you sell offshore. We have built commerce for Australian retail and duty-free operations, where tax and pricing rules are genuinely non-trivial.
Can you integrate our ERP or inventory system?
Yes, and it is usually the real timeline driver rather than the storefront. ERP, POS, inventory, freight and fulfilment integrations are projects inside the project — we scope them explicitly rather than leaving them as an assumption.
Do you work with retailers outside Sydney?
Our head office is in Sydney and we work with clients across Australia — Melbourne, Brisbane, Perth, Adelaide and regional NSW included — as well as in New Zealand, where the duty free stores across the major airports have run on a platform we build and support since 2021. Delivery has been remote-first for years, so a project runs the same way whether you are ten minutes away or across the Tasman: scheduled calls, a shared board you can see at any time, and one named point of contact. We are happy to meet in person in Sydney.
Engagement models
How we work
Four straightforward ways to engage us. Pick the one that fits, or mix them as your needs change.
Staff Augmentation
Add experienced Shakewell developers, designers or specialists directly to your own team. Engagements typically run three to twelve months, but can be as short or long as you need — you get the skills without the commitment and cost of hiring full-time.
About staff augmentationFixed-Scope Projects
Have a defined outcome in mind? We scope it, price it and deliver it as a project — a clear timeline, agreed milestones and a single point of accountability from kickoff to handover.
Embedded Delivery Teams
For larger or longer-running work, a cross-functional Shakewell team — development, design and delivery management — plugs in as your delivery arm, working to your priorities and your reporting cadence.
Support & Maintenance
Already live? We keep websites, stores and apps secure, updated and performing through ongoing retainers — business-hours support as standard, with 24/7 coverage available for critical issues.
About support & maintenanceTrusted by
“We partnered with Shakewell in 2024 to help improve and maintain our website technology. The team are friendly, diligent and routinely demonstrate a breadth of technical understanding that is hard to find. Their support has put us in a much stronger position to scale and enhance our web presence.”
Aidan Arentz
Digital Product Owner of Merivale
“Hannah and the team have been instrumental in building a strong inbound lead model, nurturing potential clients with timely email communications, and supporting our sales team. This helped us secure over 300 new members—all before opening our doors!
Each social media post has been impactful, and the ads capture the brand’s tone perfectly. I highly recommend Shakewell for high-performance digital marketing focused on brand positioning and strategic growth.”
Briony Fischer
Club Manager, B3 by Social Remedy
Start a conversation
Start a conversation
Tell us what you want to build, fix or scale — we’ll come back with a clear way forward.