A members app rebuilt around wallet passes and live venue data for the Sporting Club of Sydney

The problem

The Sporting Club of Sydney — the members club operated by Venues NSW — needed a rapid step change in the digital experience it offered members and guests, on a short-notice engagement. Members expected the app to do real work: get them through gym and stadium gates, keep their membership card on their phone, and tell them how busy facilities are before they arrive. The existing application and its delivery pipeline weren’t set up to support that roadmap.

Our approach

We rebuilt the members app end to end with an enhanced UX/UI — React Native and TypeScript on the app side, a Laravel backend, and Contentful managing content — integrating membership data with the club’s venue access systems on a scalable architecture. Successive releases layered in QR code entry for scanning in at gym and stadium gates, digital membership cards members can add to their phone’s wallet, and an integration with the venues’ WaitTime occupancy monitoring, so gym pages show both live traffic and historical busy times. We also stood up build-and-test CI/CD pipelines and expanded the gym content experience, with explore pages covering facilities, pools, equipment and classes.

The outcome

The Sporting Club of Sydney app is live on the App Store, delivered on a short timeline — with the client praising the team’s “proactive approach, clear communication, and passion”. The rebuild gave the club a robust, scalable platform for future enhancements, and the partnership has since grown to cover the club’s website and member portal.

Related services: App Development